Effective Date: [Insert Date]

Welcome to Elleray Centre. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://elleraycentre.org/] (the “Site”). Please read this carefully.

1. Who We Are

Elleray Centre (“we”, “us”, or “our”) is a community-focused venue in Teddington delivering a versatile space for classes, courses, music, dance, and social gatherings We are operated by the Elleray Community Association, a local charity committed to serving the community.

If you have any questions about this policy or how we handle your data, please contact us at:

• • Email: enquiries@elleraycentre.org

• • Address: Elleray Centre, North Lane, Teddington TW11 0HJ

2. What Information We Collect

a. Information You Provide

• • Contact Forms: When you fill in any contact or enquiry form on our site, we may collect your name, email address, and any other details you submit to help us respond to your enquiry.

b. Automatically Collected Information

• • We may gather standard browsing and usage data such as your IP address, browser type, operating system, referring website, pages viewed, and site interaction patterns—typically collected via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• • Respond to your enquiries

• • Provide, improve, and personalise your experience on our website

• • Understand how visitors use the site and enhance functionality

• • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Sharing Your Information

We may share your personal data with trusted third-party service providers who support website operations, such as email and hosting services, or analytic tools. These providers only receive the information necessary to perform their function and are not permitted to use it for other purposes.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law or relevant regulations.

6. Your Rights

Under applicable UK data protection laws, you have the following rights regarding your personal data:

• • Access the personal information we hold about you

• • Request correction of inaccurate or incomplete data

• • Request deletion of your data, where applicable

• • Object to or restrict processing under certain conditions

• • Request data portability, where feasible

To exercise any of these rights, please contact us with your request using the details above.

7. Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website, helping websites remember your preferences and enhance user experience.

How We Use Cookies

We use cookies to:

• • Ensure the Site functions correctly (e.g., session management)

• • Remember your preferences to personalise your experience

• • Gather anonymous usage data for website performance and analytics

Types of Cookies We May Use

• • Essential Cookies: Necessary for basic functions like form submissions and session handling

• • Performance Cookies: Collect anonymous data on site usage (e.g., pages viewed)

• • Functional Cookies: Store user preferences and settings for a smoother experience

Managing Cookies

You can control or delete cookies via your browser settings. However, please note that disabling cookies may negatively impact the functionality of the Site.

8. Changes to This Policy

We may update this Privacy & Cookie Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this policy or your personal data, please contact:

Address: Elleray Centre, North Lane, Teddington TW11 0HJ

Email: enquiries@elleraycentre.org